{"id":309,"date":"2026-04-08T07:50:41","date_gmt":"2026-04-07T22:50:41","guid":{"rendered":"https:\/\/okeyakyujiro.jp\/faq\/"},"modified":"2026-06-08T15:42:25","modified_gmt":"2026-06-08T06:42:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/okeyakyujiro.jp\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\t<section class=\"section hide-for-small\" id=\"section_1756940642\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/okeyakyujiro.jp\/wp-content\/uploads\/2026\/01\/staff-2026-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"Okeya Stuff Photo\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-910891122\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-910891122 {\n  padding-top: 100px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-728010872\">\n\n\n\t<div id=\"col-101511864\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1756940642 {\n  padding-top: 200px;\n  padding-bottom: 200px;\n}\n#section_1756940642 .section-bg-overlay {\n  background-color: rgba(244, 240, 240, 0.116);\n}\n#section_1756940642 .section-bg img {\n  object-position: 55% 47%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section show-for-small\" id=\"section_1122884524\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"2560\" src=\"https:\/\/okeyakyujiro.jp\/wp-content\/uploads\/2026\/01\/staff-2026-sp-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"Okeya kyujiro staff photo in Kyoto\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1513002813\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1513002813 {\n  padding-top: 100px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-964492239\">\n\n\n\t<div id=\"col-1592626085\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1122884524 {\n  padding-top: 80px;\n  padding-bottom: 80px;\n}\n#section_1122884524 .section-bg-overlay {\n  background-color: rgba(0, 0, 0, 0.058);\n}\n#section_1122884524 .section-bg img {\n  object-position: 55% 47%;\n}\n@media (min-width:550px) {\n  #section_1122884524 {\n    padding-top: 200px;\n    padding-bottom: 200px;\n  }\n  #section_1122884524 .section-bg-overlay {\n    background-color: rgba(244, 240, 240, 0.116);\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1605236656\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-281598142\">\n\n\n\t<div id=\"col-5440967\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-295395147\" class=\"text\">\n\t\t\n\n<h3>Frequently Asked Question<\/h3>\n\t\t\n<style>\n#text-295395147 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1605236656 {\n  padding-top: 20px;\n  padding-bottom: 20px;\n  background-color: rgb(0,0,0);\n}\n@media (min-width:550px) {\n  #section_1605236656 {\n    padding-top: 30px;\n    padding-bottom: 30px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_2048368834\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-176997195\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-176997195 {\n  padding-top: 0px;\n}\n@media (min-width:550px) {\n  #gap-176997195 {\n    padding-top: 50px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-681865532\">\n\n\n\t<div id=\"col-318222844\" class=\"col hide-for-small medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1244795325\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Courses and Payments<\/h3>\n\t<div id=\"gap-1368138816\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1368138816 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2418422303\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2418422303-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-much-does-it-cost?\" aria-expanded=\"false\" aria-controls=\"accordion-2418422303-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How much does it cost?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2418422303-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2418422303-label\">\n\t\t\t\n\n<ul>\n<li>Omakase Dinner: \u00a530,000 *A 10% service charge and applicable consumption tax will be added.<\/li>\n<li>Ochakase: \u00a515,500 *A 10% service charge and applicable consumption tax will be added.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-63113799\" class=\"accordion-item\">\n\t\t<a id=\"accordion-63113799-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-is-the-dining-experience?\" aria-expanded=\"false\" aria-controls=\"accordion-63113799-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long is the dining experience?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-63113799-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-63113799-label\">\n\t\t\t\n\n<p>All courses are designed to take approximately 2 hours.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-693399823\" class=\"accordion-item\">\n\t\t<a id=\"accordion-693399823-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-often-does-the-menu-change?\" aria-expanded=\"false\" aria-controls=\"accordion-693399823-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How often does the menu change?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-693399823-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-693399823-label\">\n\t\t\t\n\n<p>Our menu changes slightly each day depending on seasonal ingredients, while the overall concept is updated with the seasons (approximately every three months).<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-649003590\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-649003590 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Children and Accompanying Guests<\/h3>\n\t<div id=\"gap-2102524746\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2102524746 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3863990559\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3863990559-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-menu-available-for-children?\" aria-expanded=\"false\" aria-controls=\"accordion-3863990559-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a menu available for children?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3863990559-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3863990559-label\">\n\t\t\t\n\n<p>We do not offer a dedicated course for children.<br\/>Children are required to order the same course as adults.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2556027646\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2556027646-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-infants-allowed?\" aria-expanded=\"false\" aria-controls=\"accordion-2556027646-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are infants allowed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2556027646-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2556027646-label\">\n\t\t\t\n\n<p>Guests are welcome to accompany you; however, a seating charge equivalent to one adult course fee will be applied. Kindly note that seating is limited.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-125583952\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-125583952 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Food Allergies and Dietary Restrictions<\/h3>\n\t<div id=\"gap-206697202\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-206697202 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-503931120\" class=\"accordion-item\">\n\t\t<a id=\"accordion-503931120-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-accommodate-dietary-restrictions-or-allergies?\" aria-expanded=\"false\" aria-controls=\"accordion-503931120-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you accommodate dietary restrictions or allergies?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-503931120-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-503931120-label\">\n\t\t\t\n\n<p>Kindly inform us of any allergies at the time of reservation.<br\/>Please note that we are unable to accommodate severe allergies due to the risk of cross-contamination.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3203729617\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3203729617-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-gluten-free-or-vegetarian-options?\" aria-expanded=\"false\" aria-controls=\"accordion-3203729617-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you offer gluten-free or vegetarian options?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3203729617-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3203729617-label\">\n\t\t\t\n\n<ul>\n<li>Gluten-Free: We are unable to accommodate gluten-free requests.\n<\/li>\n<li>Vegetarian: Available for Ochakase experience only.<\/li>\n<\/ul>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-2039610878\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2039610878 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Reservation and Cancellation Policy<\/h3>\n\t<div id=\"gap-1793668867\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1793668867 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3628510311\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3628510311-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-accept-group-bookings?\" aria-expanded=\"false\" aria-controls=\"accordion-3628510311-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you accept group bookings?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3628510311-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3628510311-label\">\n\t\t\t\n\n<ul>\n<li>Reservations for up to 6 guests can be made through OpenTable.<\/li>\n<li>For parties of 6 to a maximum of 12 guests, please contact us via email at info@okeyakyujiro.jp<br>Please note that for group reservations, full prepayment of the course fee, service charge, and applicable taxes is required.<\/li>\n<p>Kindly contact us via email only.\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1241094457\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1241094457-label\" class=\"accordion-title plain\" href=\"#accordion-item-from-when-do-cancellation-fees-apply?\" aria-expanded=\"false\" aria-controls=\"accordion-1241094457-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>From when do cancellation fees apply?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1241094457-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1241094457-label\">\n\t\t\t\n\n<ul>\n<li>Cancellations made up to 72 hours (3 days) in advance are free of charge.<\/li>\n<li>Cancellations made between 72 and 24 hours in advance may be subject to a partial charge.<\/li>\n<li>Cancellations made within 24 hours will incur a charge of 100% of the course fee.<br\/>For group reservations (6 or more guests), cancellation fees apply from one week prior.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-603348665\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-603348665 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Other<\/h3>\n\t<div id=\"gap-986258571\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-986258571 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-757596922\" class=\"accordion-item\">\n\t\t<a id=\"accordion-757596922-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-outside-beverage-allowed?\" aria-expanded=\"false\" aria-controls=\"accordion-757596922-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is outside beverage allowed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-757596922-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-757596922-label\">\n\t\t\t\n\n<p>Please note that outside beverages, including sake and wine, are not permitted.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2502023700\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2502023700-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-dress-code-for-dining?\" aria-expanded=\"false\" aria-controls=\"accordion-2502023700-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a dress code for dining?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2502023700-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2502023700-label\">\n\t\t\t\n\n<p>Smart casual attire is recommended.<br\/>Please come dressed comfortably so you can enjoy your dining experience.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1969295456\" class=\"col hide-for-small medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2048368834 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(0,0,0);\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-309","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages\/309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/comments?post=309"}],"version-history":[{"count":11,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages\/309\/revisions"}],"predecessor-version":[{"id":469,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages\/309\/revisions\/469"}],"wp:attachment":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/media?parent=309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}