{"id":309,"date":"2026-04-08T07:50:41","date_gmt":"2026-04-07T22:50:41","guid":{"rendered":"https:\/\/okeyakyujiro.jp\/faq\/"},"modified":"2026-06-08T15:42:25","modified_gmt":"2026-06-08T06:42:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/okeyakyujiro.jp\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\t<section class=\"section hide-for-small\" id=\"section_174801157\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/okeyakyujiro.jp\/wp-content\/uploads\/2026\/01\/staff-2026-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"Okeya Stuff Photo\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-391211331\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-391211331 {\n  padding-top: 100px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-752807208\">\n\n\n\t<div id=\"col-1347570942\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_174801157 {\n  padding-top: 200px;\n  padding-bottom: 200px;\n}\n#section_174801157 .section-bg-overlay {\n  background-color: rgba(244, 240, 240, 0.116);\n}\n#section_174801157 .section-bg img {\n  object-position: 55% 47%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section show-for-small\" id=\"section_2046891647\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"2560\" src=\"https:\/\/okeyakyujiro.jp\/wp-content\/uploads\/2026\/01\/staff-2026-sp-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"Okeya kyujiro staff photo in Kyoto\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1987668793\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1987668793 {\n  padding-top: 100px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-956256341\">\n\n\n\t<div id=\"col-1903503804\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2046891647 {\n  padding-top: 80px;\n  padding-bottom: 80px;\n}\n#section_2046891647 .section-bg-overlay {\n  background-color: rgba(0, 0, 0, 0.058);\n}\n#section_2046891647 .section-bg img {\n  object-position: 55% 47%;\n}\n@media (min-width:550px) {\n  #section_2046891647 {\n    padding-top: 200px;\n    padding-bottom: 200px;\n  }\n  #section_2046891647 .section-bg-overlay {\n    background-color: rgba(244, 240, 240, 0.116);\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1426705917\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1983921430\">\n\n\n\t<div id=\"col-1935170257\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2459323108\" class=\"text\">\n\t\t\n\n<h3>Frequently Asked Question<\/h3>\n\t\t\n<style>\n#text-2459323108 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1426705917 {\n  padding-top: 20px;\n  padding-bottom: 20px;\n  background-color: rgb(0,0,0);\n}\n@media (min-width:550px) {\n  #section_1426705917 {\n    padding-top: 30px;\n    padding-bottom: 30px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1816738737\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-899584731\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-899584731 {\n  padding-top: 0px;\n}\n@media (min-width:550px) {\n  #gap-899584731 {\n    padding-top: 50px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-2039442642\">\n\n\n\t<div id=\"col-1993591210\" class=\"col hide-for-small medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2063886424\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Courses and Payments<\/h3>\n\t<div id=\"gap-83550844\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-83550844 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1077425161\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1077425161-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-much-does-it-cost?\" aria-expanded=\"false\" aria-controls=\"accordion-1077425161-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How much does it cost?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1077425161-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1077425161-label\">\n\t\t\t\n\n<ul>\n<li>Omakase Dinner: \u00a530,000 *A 10% service charge and applicable consumption tax will be added.<\/li>\n<li>Ochakase: \u00a515,500 *A 10% service charge and applicable consumption tax will be added.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4138347046\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4138347046-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-is-the-dining-experience?\" aria-expanded=\"false\" aria-controls=\"accordion-4138347046-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long is the dining experience?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4138347046-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4138347046-label\">\n\t\t\t\n\n<p>All courses are designed to take approximately 2 hours.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-625676030\" class=\"accordion-item\">\n\t\t<a id=\"accordion-625676030-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-often-does-the-menu-change?\" aria-expanded=\"false\" aria-controls=\"accordion-625676030-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How often does the menu change?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-625676030-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-625676030-label\">\n\t\t\t\n\n<p>Our menu changes slightly each day depending on seasonal ingredients, while the overall concept is updated with the seasons (approximately every three months).<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-93304749\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-93304749 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Children and Accompanying Guests<\/h3>\n\t<div id=\"gap-1467345827\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1467345827 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1262585430\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1262585430-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-menu-available-for-children?\" aria-expanded=\"false\" aria-controls=\"accordion-1262585430-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a menu available for children?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1262585430-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1262585430-label\">\n\t\t\t\n\n<p>We do not offer a dedicated course for children.<br\/>Children are required to order the same course as adults.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1068240570\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1068240570-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-infants-allowed?\" aria-expanded=\"false\" aria-controls=\"accordion-1068240570-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are infants allowed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1068240570-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1068240570-label\">\n\t\t\t\n\n<p>Guests are welcome to accompany you; however, a seating charge equivalent to one adult course fee will be applied. Kindly note that seating is limited.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-280934438\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-280934438 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Food Allergies and Dietary Restrictions<\/h3>\n\t<div id=\"gap-1584736680\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1584736680 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1883547467\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1883547467-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-accommodate-dietary-restrictions-or-allergies?\" aria-expanded=\"false\" aria-controls=\"accordion-1883547467-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you accommodate dietary restrictions or allergies?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1883547467-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1883547467-label\">\n\t\t\t\n\n<p>Kindly inform us of any allergies at the time of reservation.<br\/>Please note that we are unable to accommodate severe allergies due to the risk of cross-contamination.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1753998213\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1753998213-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-gluten-free-or-vegetarian-options?\" aria-expanded=\"false\" aria-controls=\"accordion-1753998213-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you offer gluten-free or vegetarian options?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1753998213-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1753998213-label\">\n\t\t\t\n\n<ul>\n<li>Gluten-Free: We are unable to accommodate gluten-free requests.\n<\/li>\n<li>Vegetarian: Available for Ochakase experience only.<\/li>\n<\/ul>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-1532426788\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1532426788 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Reservation and Cancellation Policy<\/h3>\n\t<div id=\"gap-1786198861\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1786198861 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-4223596042\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4223596042-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-accept-group-bookings?\" aria-expanded=\"false\" aria-controls=\"accordion-4223596042-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you accept group bookings?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4223596042-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4223596042-label\">\n\t\t\t\n\n<ul>\n<li>Reservations for up to 6 guests can be made through OpenTable.<\/li>\n<li>For parties of 6 to a maximum of 12 guests, please contact us via email at info@okeyakyujiro.jp<br>Please note that for group reservations, full prepayment of the course fee, service charge, and applicable taxes is required.<\/li>\n<p>Kindly contact us via email only.\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3443041825\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3443041825-label\" class=\"accordion-title plain\" href=\"#accordion-item-from-when-do-cancellation-fees-apply?\" aria-expanded=\"false\" aria-controls=\"accordion-3443041825-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>From when do cancellation fees apply?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3443041825-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3443041825-label\">\n\t\t\t\n\n<ul>\n<li>Cancellations made up to 72 hours (3 days) in advance are free of charge.<\/li>\n<li>Cancellations made between 72 and 24 hours in advance may be subject to a partial charge.<\/li>\n<li>Cancellations made within 24 hours will incur a charge of 100% of the course fee.<br\/>For group reservations (6 or more guests), cancellation fees apply from one week prior.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-1481680226\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1481680226 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Other<\/h3>\n\t<div id=\"gap-1581737620\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1581737620 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2010384629\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2010384629-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-outside-beverage-allowed?\" aria-expanded=\"false\" aria-controls=\"accordion-2010384629-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is outside beverage allowed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2010384629-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2010384629-label\">\n\t\t\t\n\n<p>Please note that outside beverages, including sake and wine, are not permitted.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4268191988\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4268191988-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-dress-code-for-dining?\" aria-expanded=\"false\" aria-controls=\"accordion-4268191988-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a dress code for dining?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4268191988-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4268191988-label\">\n\t\t\t\n\n<p>Smart casual attire is recommended.<br\/>Please come dressed comfortably so you can enjoy your dining experience.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1948828294\" class=\"col hide-for-small medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1816738737 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(0,0,0);\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-309","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages\/309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/comments?post=309"}],"version-history":[{"count":11,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages\/309\/revisions"}],"predecessor-version":[{"id":469,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages\/309\/revisions\/469"}],"wp:attachment":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/media?parent=309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}