{"id":309,"date":"2026-04-08T07:50:41","date_gmt":"2026-04-07T22:50:41","guid":{"rendered":"https:\/\/okeyakyujiro.jp\/faq\/"},"modified":"2026-04-20T11:32:29","modified_gmt":"2026-04-20T02:32:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/okeyakyujiro.jp\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\t<section class=\"section hide-for-small\" id=\"section_1198459340\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/okeyakyujiro.jp\/wp-content\/uploads\/2026\/01\/staff-2026-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"Okeya Stuff Photo\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-2087087874\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2087087874 {\n  padding-top: 100px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1577731142\">\n\n\n\t<div id=\"col-1425677053\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3863684087\" class=\"text\">\n\t\t\n\n<h1>Frequently Asked Question<\/h1>\n\t\t\n<style>\n#text-3863684087 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1198459340 {\n  padding-top: 200px;\n  padding-bottom: 200px;\n}\n#section_1198459340 .section-bg-overlay {\n  background-color: rgba(244, 240, 240, 0.116);\n}\n#section_1198459340 .section-bg img {\n  object-position: 55% 47%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section show-for-small\" id=\"section_807219540\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"2560\" src=\"https:\/\/okeyakyujiro.jp\/wp-content\/uploads\/2026\/01\/staff-2026-sp-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"Okeya kyujiro staff photo in Kyoto\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1723166703\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1723166703 {\n  padding-top: 100px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1687927381\">\n\n\n\t<div id=\"col-283553966\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-608774799\" class=\"text\">\n\t\t\n\n<h1>Frequently Asked Question<\/h1>\n\t\t\n<style>\n#text-608774799 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_807219540 {\n  padding-top: 200px;\n  padding-bottom: 200px;\n}\n#section_807219540 .section-bg-overlay {\n  background-color: rgba(244, 240, 240, 0.116);\n}\n#section_807219540 .section-bg img {\n  object-position: 55% 47%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_958418783\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-504650214\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-504650214 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1841106732\">\n\n\n\t<div id=\"col-792610508\" class=\"col medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1332249186\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Courses and Payments<\/h3>\n\t<div id=\"gap-545181561\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-545181561 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3106198114\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3106198114-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-much-does-it-cost?\" aria-expanded=\"false\" aria-controls=\"accordion-3106198114-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How much does it cost?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3106198114-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3106198114-label\">\n\t\t\t\n\n<ul>\n<li>Omakase Dinner: \u00a530,000 *A 10% service charge and applicable consumption tax will be added.<\/li>\n<li>Ochakase: \u00a515,500 *A 10% service charge and applicable consumption tax will be added.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1103101239\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1103101239-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-is-the-dining-experience?\" aria-expanded=\"false\" aria-controls=\"accordion-1103101239-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long is the dining experience?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1103101239-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1103101239-label\">\n\t\t\t\n\n<p>All courses are designed to take approximately 2 hours.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-55808598\" class=\"accordion-item\">\n\t\t<a id=\"accordion-55808598-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-often-does-the-menu-change?\" aria-expanded=\"false\" aria-controls=\"accordion-55808598-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How often does the menu change?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-55808598-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-55808598-label\">\n\t\t\t\n\n<p>Our menu changes slightly each day depending on seasonal ingredients, while the overall concept is updated with the seasons (approximately every three months).<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-1209929359\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1209929359 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Children and Accompanying Guests<\/h3>\n\t<div id=\"gap-689310231\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-689310231 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2652273389\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2652273389-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-menu-available-for-children?\" aria-expanded=\"false\" aria-controls=\"accordion-2652273389-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a menu available for children?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2652273389-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2652273389-label\">\n\t\t\t\n\n<p>We do not offer a dedicated course for children.<br>Children are required to order the same course as adults.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1548501421\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1548501421-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-infants-allowed?\" aria-expanded=\"false\" aria-controls=\"accordion-1548501421-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are infants allowed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1548501421-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1548501421-label\">\n\t\t\t\n\n<p>Guests are welcome to accompany you; however, a seating charge equivalent to one adult course fee will be applied. Kindly note that seating is limited.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-566282781\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-566282781 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Food Allergies and Dietary Restrictions<\/h3>\n\t<div id=\"gap-1622299886\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1622299886 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2198162884\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2198162884-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-accommodate-dietary-restrictions-or-allergies?\" aria-expanded=\"false\" aria-controls=\"accordion-2198162884-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you accommodate dietary restrictions or allergies?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2198162884-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2198162884-label\">\n\t\t\t\n\n<p>Kindly inform us of any allergies at the time of reservation.<br>Please note that we are unable to accommodate severe allergies due to the risk of cross-contamination.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2418089926\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2418089926-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-gluten-free-or-vegetarian-options?\" aria-expanded=\"false\" aria-controls=\"accordion-2418089926-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you offer gluten-free or vegetarian options?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2418089926-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2418089926-label\">\n\t\t\t\n\n<ul>\n<li>Gluten-free options are available for the Ochakase course, but not for the Dinner course.\n<\/li>\n<li>Vegetarian and vegan options are not available for any of our courses.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-95489837\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-95489837 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Reservation and Cancellation Policy<\/h3>\n\t<div id=\"gap-111140589\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-111140589 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3875806304\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3875806304-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-accept-group-bookings?\" aria-expanded=\"false\" aria-controls=\"accordion-3875806304-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you accept group bookings?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3875806304-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3875806304-label\">\n\t\t\t\n\n<ul>\n<li>Reservations for up to 6 guests can be made through OpenTable.<\/li>\n<li>For parties of 6 to a maximum of 12 guests, please contact us via email at info@okeyakyujiro.jp<br>Please note that for group reservations, full prepayment of the course fee, service charge, and applicable taxes is required.<\/li>\n<p>Kindly contact us via email only.\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2122985192\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2122985192-label\" class=\"accordion-title plain\" href=\"#accordion-item-from-when-do-cancellation-fees-apply?\" aria-expanded=\"false\" aria-controls=\"accordion-2122985192-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>From when do cancellation fees apply?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2122985192-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2122985192-label\">\n\t\t\t\n\n<ul>\n<li>Cancellations made up to 72 hours (3 days) in advance are free of charge.<\/li>\n<li>Cancellations made between 72 and 24 hours in advance may be subject to a partial charge.<\/li>\n<li>Cancellations made within 24 hours will incur a charge of 100% of the course fee.<br>For group reservations (6 or more guests), cancellation fees apply from one week prior.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-177686099\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-177686099 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Other<\/h3>\n\t<div id=\"gap-1904470289\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1904470289 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-664482164\" class=\"accordion-item\">\n\t\t<a id=\"accordion-664482164-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-outside-beverage-allowed?\" aria-expanded=\"false\" aria-controls=\"accordion-664482164-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is outside beverage allowed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-664482164-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-664482164-label\">\n\t\t\t\n\n<p>Please note that outside beverages, including sake and wine, are not permitted.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-673488327\" class=\"accordion-item\">\n\t\t<a id=\"accordion-673488327-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-dress-code-for-dining?\" aria-expanded=\"false\" aria-controls=\"accordion-673488327-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a dress code for dining?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-673488327-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-673488327-label\">\n\t\t\t\n\n<p>Smart casual attire is recommended.<br>Please come dressed comfortably so you can enjoy your dining experience.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2117478940\" class=\"col medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_958418783 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(0,0,0);\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-309","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages\/309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/comments?post=309"}],"version-history":[{"count":9,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages\/309\/revisions"}],"predecessor-version":[{"id":413,"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/pages\/309\/revisions\/413"}],"wp:attachment":[{"href":"https:\/\/okeyakyujiro.jp\/en\/wp-json\/wp\/v2\/media?parent=309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}